Privacy Policy

Effective Date: October 7, 2025

Last Updated: October 7, 2025

Welcome to Know the Prophet of Mercy ﷺ. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

1. Information We Collect

1.1 Contact Information

We only collect personal information when you voluntarily contact us:

• Email address (when you email us for support)
• Name (if provided in your support message)
• Message content (your support inquiry or feedback)

1.2 Local App Data (No Collection)

Important: We do NOT collect, store, or transmit any of your app data. All data stays on your device:

• Learning progress (completed lessons, quiz scores)
• App preferences and settings
• Study history and achievements
• Any personal notes or bookmarks

1.3 Technical Information (Minimal)

We may collect only basic technical information for app functionality:

• App version (to provide appropriate support)
• Device type (iOS/Android) for troubleshooting
• Anonymous crash reports (no personal data included)

1.4 Content Data

All Islamic content (lessons, quizzes, videos, audio) is stored locally on your device and is not transmitted to our servers.

2. How We Use Your Information

We use the minimal information we collect only for:

• Customer Support: Respond to your support emails and inquiries
• App Improvement: Use anonymous crash reports to fix bugs and improve stability
• Technical Support: Help troubleshoot issues based on device type and app version

What we do NOT do:

• We do NOT track your learning progress
• We do NOT analyze your usage patterns
• We do NOT send you marketing emails
• We do NOT share your information with third parties
• We do NOT use your data for advertising

3. Information Sharing and Disclosure

3.1 We Do Not Share Your Information

We do not share, sell, trade, or transfer any of your personal information to third parties.

3.2 No Third-Party Analytics

Unlike many apps, we do NOT use third-party analytics services like Google Analytics, Facebook Analytics, or any tracking services.

3.3 Limited Exceptions

We may only share information in these rare circumstances:

• Legal Requirements: Only if required by law or court order
• Email Service: Your support emails are processed through standard email services (Gmail)

3.4 No Data Mining

We do not collect, aggregate, or analyze user data for any commercial or research purposes.

4. Data Storage and Security

4.1 Local-Only Storage

All your app data stays on your device. We use local storage (Hive database) to store:

• Your learning progress and quiz scores
• App preferences and settings
• Completed lessons and achievements
• Downloaded content for offline use

4.2 No Cloud Storage

We do NOT store any of your personal data or progress in the cloud. There is no data synchronization across devices - everything remains private on your device.

4.3 Content Delivery

Islamic content (lessons, videos, audio) is delivered through Firebase Firestore but is cached locally on your device for offline access.

4.4 Email Storage

Support emails are stored in standard email services (Gmail) and are not connected to your app usage or progress.

5. Children's Privacy

Our app is designed to be suitable for users of all ages. We do not knowingly collect personal information from children under 13 without parental consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

6. Third-Party Services

Our app uses minimal third-party services:

• Firebase Firestore: Only for delivering Islamic content (lessons, videos, audio). No personal data is stored.
• Firebase Storage: Only for hosting media files (videos, audio). No user data is collected.
• Platform Services: Standard iOS/Android services for app functionality

What we do NOT use:

• No Google Analytics or any analytics services
• No Facebook SDK or social media tracking
• No advertising networks
• No user behavior tracking

7. Your Rights and Choices

7.1 Complete Control

Since all your data is stored locally on your device, you have complete control:

• Delete the app to remove all your data instantly
• Clear app data through device settings
• No account to delete - no personal data stored remotely
• Your learning progress belongs to you and stays on your device

7.2 Email Communications

For support emails:

• You can request deletion of your support email history
• We don't retain emails longer than necessary for support purposes
• You can stop contacting us at any time

7.3 No Data Retention

We don't retain any of your app usage data since we don't collect it in the first place.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the app and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Islamic Values and Privacy

As Muslims, we believe in protecting personal privacy and dignity. This privacy policy reflects Islamic values of:

• Respect for Privacy: "O you who have believed, avoid much [negative] assumption. Indeed, some assumption is sin. And do not spy..." (Quran 49:12)
• Trust and Honesty: We are transparent about our minimal data collection
• Protection of Dignity: Your personal learning journey remains private
• No Surveillance: We don't track or monitor your religious study

This app is designed to help you learn about Prophet Muhammad ﷺ in a private, respectful manner without compromising your personal information.